7/3/2026
Designing Trust into AI
Interfaces that make model behavior legible to operators.
Trust is not a slogan layered on a model—it is an interface problem. Operators need to see uncertainty, provenance, and override paths.
We design for the moment of doubt: when the system is almost right, and a human must decide whether to accept or intervene.
Legible AI is slower in demos and faster in production, because people stop guessing.